Privacy Policy

A legal disclaimer

Crispy Crystal

Last updated: 9/27/26

Crispy Crystal ("we," "us," "our") respects your privacy. This policy
explains what information we collect when you visit our website or
book an appointment, and how we use it.

INFORMATION WE COLLECT
- Contact details: your name, email address, and phone number
- Booking details: services selected, appointment dates and times,
and any notes you share about your hair
- Payment information: processed by our payment provider. We do not
see or store your full card number.
- Loyalty and referral activity: points earned, rewards redeemed,
and referrals made
- Photos or video of your finished style, only with your permission
- Website usage data: pages visited, device type, and browser,
collected through cookies and similar tools

HOW WE USE YOUR INFORMATION

- To schedule, confirm, and manage your appointments
- To send reminders, receipts, and updates about your booking
- To process deposits and payments
- To run our loyalty and referral programs
- To improve our website and services
- To share your photos on our website or social media, only if you
have agreed to it

WHO WE SHARE IT WITH

We do not sell your personal information. We share it only with
service providers that help us run the business, such as our website
host, booking and payment processors, and email or text reminder
tools. They may use your information only to provide their services
to us. We may also disclose information if required by law.

Our website uses cookies to keep the site working and to understand
how visitors use it. You can turn cookies off in your browser
settings, though some parts of the site may not work as well.

PHOTOS AND SOCIAL MEDIA

We will only post photos or videos of you or your hair with your
permission. If you would like a photo removed, contact us and we
will take it down.

CHILDREN
Some of our services are for children 12 and under. These
appointments must be booked by a parent or guardian. We do not
knowingly collect personal information directly from children under
13.

HOW LONG WE KEEP YOUR INFORMATION

We keep booking and client records for as long as needed to provide
our services, run our loyalty program, and meet legal or tax
requirements. You can ask us to delete your information at any time.

YOUR CHOICES

You can ask to see, correct, or delete the personal information we
hold about you. You can also opt out of reminder texts or marketing
emails at any time by replying STOP or using the unsubscribe link.

SECURITY

We take reasonable steps to protect your information, but no online
system is completely secure.

THIRD-PARTY LINKS

Our site may link to other sites, such as Instagram. We are not
responsible for their privacy practices.

CHANGES TO THIS POLICY

We may update this policy from time to time. The date at the top
shows when it was last changed.

(940) 263-1236‬